TouchTakeaway

Online ordering is made easy with the TouchTakeaway e-commerce web app for QSR, restaurants, pubs, cafés, coffee houses, convenience stores, retail stores and stadiums.

Enable your customers to place an order from their home, table, seat, work desk, or on the go with their personal mobile or tablet.

Features

Zero contact

Online payment upfront and the options for 'No Contact' and 'Self Isolating' let your delivery staff know where to leave the order, along with a custom message for specific instructions.

NHS staff

The 'NHS Staff' checkbox lets your staff know that the customer works or volunteers for the NHS. Why not throw in an extra portion and a motivating message?

Quick set-up

TouchTakeaway is simplistic yet stylish, it has been designed so that products can be added with ease. Add your branding in minutes with a logo, accent colour and app icon.

Generate revenue

TouchTakeaway provides you with everything you need to generate new revenue streams from online food orders with a webshop, whether for delivery or 'click and collect' pre-ordering of meals.

SEO

With our team of experts you can be sure your online store can easily be found by local customers on search engines such as Google.

0% commission

Online ordering platforms will typically charge up to 20% commission on every transaction you make, however with TouchTakeaway there is no commission fee, so 100% of the profit stays in your pocket.

Discount codes

Run discount code promotions that can be redeemed exclusively on your TouchTakeaway shop. This is a great way to get customers to spend with you online.

Allergen alerts

Allergen alerts keep your customers informed of ingredients before they place their order, so they can be sure that they can dig in to their meal.

Minimum spend

Require a minimum spend on deliveries. This reduces inefficient fuel/driver costs and prompts your customers to spend a little extra.

Fast service

Encourages a fast and efficient service, cutting queues to impress your customers.

Local market

In today's digital world, serving your local online market with TouchTakeaway can dramatically increase your sales. In the UK Dominos' online sales accounted for 79% of their revenue in 2017-18.

Table or seat

Link your web app to your WiFi connection so customers can place an order to their table or seat number. Great for large restaurants with outside seating and stadiums / theatres.

Customers can browse at their leisure

Your customers will appreciate having the opportunity to browse your full product range at their leisure, rather than being rushed into a decision while standing in a queue or waiting on the phone. This extra time encourages customers to spend more online than they would do in-store.

The whole picture

TouchTakeaway integrates seamlessly with your EPoS and back-office software. Sales are pushed through to your TouchPoint till just like an in-store transaction and go straight through to the kitchen. This also means that you can analyse walk in and online orders directly from TouchPoint and TouchOffice Web on a single unified system.

Have your own app

Join hundreds of ICRTouch customers and raise the profile of your business by having your very own app on the Google Play Store and the App store. An app gives your business a professional look and your customers an enhanced user experience.

Gain repeat custom from an app, as it acts as a constant reminder on customers’ phones which will prompt them to revisit.

Offer more choices

Your customers are more likely to get exactly what they want, with advanced ordering options allowing your customers to customise their selection – particularly ideal for allergy sufferers, but also for those who truly dislike gherkins. Customers can simply pick their choices from the menu and select their meal preferences, condiments, and sides as defined by you.

TouchTakeaway Commander App

The Commander app brings TouchTakeaway to the hands of businesses who are not ready to take on a fully featured EPoS solution. A way for users to manage their TouchTakeaway orders, the application can be loaded onto a low-cost tablet to allow management of orders as they arrive. This solution allows the business owner to quickly view, progress, complete, and even reject orders, directly from the application’s interface. We think that’s pretty neat and is available from any ICRTouch Partner.

Each item is clear and legible, and the status can be changed with a smooth drop-down menu to alert the customer.

If a customer schedules their order for another time, it goes straight to a dedicated view and notifies the takeaway. This is then filtered by day, giving takeaways (big or small) plenty of room to breathe.