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Self Service

Speed up service and provide consistent service with kiosks

Providing efficient solutions to the hospitality, retail, attractions and healthcare industries, including cashless environments, SelfService can help your business increase order numbers and basket values with a near effortless system. 

Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff, streamlining your processes and speeding up service.

Features

Advertise

Utilise the screen saver to promote new products, best-sellers, time-sensitive offers or upcoming events.

Adjust appearance

Choose the zoom level to configure one or two column displays for product selection within the kiosks.

Automate menu changes

Want to switch from a breakfast to lunch menu? No problem - automate the change to avoid confusion.

CollectionPoint

Customer receipts can be assigned an order number which is sent directly to customer-facing CollectionPoint screens.

Accessibility

For users in wheelchairs, the accessibility function will lower the active screen area, allowing them to access all functions.

Payment secured

Customers complete their payment upfront via the kiosk, leaving you secure and safe from false orders.

Consistent, reliable service, every time

The user-friendly experience and streamlined customer journey makes placing orders easier than ever for your customers, with payments being completed at the kiosk.

For those businesses utilising the full EPoS ecosystem, SelfService mirrors the TouchTakeaway, ByTable and ByRetail webshops, meaning all updates to products, prices and promotions are automated across every channel.

Careful placement of the kiosk can reduce queues and overcrowding at the counter, especially when combined with CollectionPoint digital signage. SelfService is versatile and can be used on wall-mounted touchscreens where floor space is a premium. Alternatively, table mounted tablets provide table service without even needing to leave the seat.

Increase order values by 10%

Take more orders using less resources. On average, customers placing an order via a SelfService kiosk will spend 10% more than those ordering at a traditional till.

Within the system, you’re able to set default product options. Whether that’s ‘large’ meals as standard, configuring deals, creating mix and match promotions, or placing your most profitable items at the top of categories, encouraging higher basket values.

Enhance your customers’ experience further by offering advanced ordering options to customise their selection – great for hospitality guests with allergies and picky eaters!

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