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TouchReservation

Intelligent online table reservations

Eradicate the admin surrounding table bookings with TouchReservation. It frees up your staff by automating allocations and order confirmations online; even when you’re closed.

Offer guests the ultimate in choice and flexibility with an online table booking solution; perfect for restaurants, pubs, cafes, hotels and other hospitality businesses.

Features

Reduce admin

Fully automate your table booking, allocation and confirmation process.

Free up staff

Stop wasting time on daily emails, social media chats and phone calls.

Increase bookings

Designed to make bookings easier than ever for your potential guests.

Secure deposits

Reduce no-shows by securing deposit payments for table bookings online.

Plan ahead

Easily view reservations in advance and know when to allocate more staff.

Access anywhere

Customers can make bookings online from any web-enabled device.

Around the clock

Let your reservations run on autopilot; even while you're closed.

Fully branded

Customise with your branding to fit seamlessly into your current website.

No double booking

Sync table plans so your systems are up-to-date and avoid double booking.

Automate bookings around the clock

Allow customers to make bookings from on any web-enabled device, with no need to pick up the phone. TouchReservation is the perfect accompaniment to ICRTouch’s till software, TouchPoint, and the webshop and app-based ordering system, ByTable. Full integration means all table bookings will be automatically synced, preventing double bookings.

TouchReservation – a top class experience, even before your customer walks through the door.

Be table smart

Optimise your seating plan, increase bookings and improve efficiency; all while TouchReservation takes the strain.

The intelligent system won’t assign a small table to a party of eight. It automatically determines the most suitable allocation based on the number of guests, as specified on your plan.

Easily remove tables from the booking system for your own needs and even allow customers to view your venue’s availability before they confirm their booking.

For guests who book over the phone, or walk in without a reservation, bookings made on TouchPoint will update on TouchReservation automatically.

Secure reservations with deposits

Deter no-shows and improve efficiency with the ability to secure deposits; either per person or per table.

Set your own rules for compulsory amounts and TouchReservation will securely store guests’ payment details.

Guests can also enter special requests alongside their bookings; giving you the chance to further improve their experience. Perhaps include a card on the table for special occasions, or give your team advance warning of a booking with dietary requirements.

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