PocketTouch

Raise the bar on customer experience with PocketTouch, the intuitive hand-held EPoS software that gives you a paperless solution to taking food and drink orders.

Whether you’re utilising PocketTouch on an iOS, Windows, Android, or even a PAX device, it’ll help you turnover tables quicker, increase order values and reduce mistakes. Take orders at the table or in the queue line – whichever works best for your business.

Simplify at-table ordering and payments with one device

PocketTouch’s integration with PAX, available with select payment providers, means you can not only make orders, but also complete payments at the table, from just one device.

Reducing unnecessary trips back and forth to the till and streamlining the delivery of orders to the till, kitchen and back office, this super handy integration will increase customer satisfaction by providing them an efficient, seamless experience.

Features

Faster service

You’ll see table turnaround increase through seamless integration enabling more covers per table within every meal service.

Happy customers

PocketTouch will help you increase customer satisfaction as your staff have more time to spend in providing excellent customer service.

Queue busting

Utilise PocketTouch to help reduce queues, allowing staff to accept orders and even take payments directly from the queue line.

Information to hand

With PocketTouch, your staff have all the menu, allergy and promotion information in the palm of their hands, ensuring they’re ready to answer customer questions.

Streamlined

Orders send directly from PocketTouch to your kitchen order management system, such as TouchKitchen, with just a click of a button.

Special requests

Give your staff the opportunity to add custom messages to the orders, keeping the kitchen informed of special requests and allergies.

Reduce mistakes

Handwritten order mistakes are a thing of the past and the chef can get straight on with preparing the food, rather than querying order details.

Stock levels

If a menu item is out of stock, PocketTouch can automatically update so your staff are never placing orders for items that aren’t available.

Floor plans

Simple, easy to navigate floor plans mean staff can have full visibility of every table’s status, assign names and access multi-level plans.

Efficient service keeping customers and staff happy

PocketTouch is designed by industry experts to allow waiting staff to take orders seamlessly from the table or queue line, without the need for any manual pen and paper system. Orders are delivered straight from their hand-held device to the kitchen and bar, giving the most efficient service to the customer.

Order updates made on PocketTouch are automatically sent to the till and kitchen management systems such as TouchKitchen, streamlining the whole process and allowing you to turnover tables quicker than ever.

Increase revenue and see order values skyrocket with PocketTouch

For the most productive meal service, you want to seat as many parties as possible. With PocketTouch, your customers aren’t left waiting for their order to be sent manually to the kitchen once it’s been taken – the system sends orders straight to your kitchen management system with just a single button press.

Getting the order right first time means there’s no more going back and forth, and when it comes to paying the bill, servers can take payments and complete checks right at the table, saving valuable time and freeing up the table quickly for your next customers.

Create your bespoke floor plans in PocketTouch to streamline operations

With easy to navigate precision control on the floor plans, your team will have instant access to every table. With the ability to assign names to tables for quick reference and increase personal service, to view tables’ current status and a multi-level floor plan, you’ll have complete control and flexibility.