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TouchPoint

Bespoke EPoS with countless features and flexibility

An effortless solution to meet the EPoS needs of any business, our flagship software has been developed over the past 20+ years. TouchPoint is robust and reliable, with its intuitive interface to help you improve both efficiency and productivity whether you’re operating in the hospitality, retail or venue and events industry.

Installed over 150,000 times in the UK alone, the latest version of TouchPoint has more features and flexibility than ever before. Annual updates ensure the system is invaluable to your business, growing with you as consumer and business expectations evolve.

Built-in security reduces
fraud and theft

By default, TouchPoint provides a full audit trail of clerk activity and transaction data to help you easily investigate mishaps. Combine with the TouchOffice Web, cloud-based business management software, for more detailed reports.

With CCTV integration to display transactional information and customisable clerk sign-on using fingerprint scanners, ibuttons, cards or pins, TouchPoint helps you deter, detect and decrease the threat of fraud and internal theft.

Features

Ease of use

Intuitive and customisable, your staff will pick up the functions in no time. Control bespoke buttons, colours, images and keyboard layouts to improve efficiency for your business.

Scalable

From a single terminal in a high street retailer to a multi-site business empire operating many tills, TouchPoint provides an efficient central solution in your EPoS ecosystem.

Language translation

Provide accessibility for non-native readers by adjusting the primary language per clerk login and improve kitchen communications with automatic order translations.

Automatically split bills

Take the pressure off your staff and reduce mistakes with TouchPoint’s built-in bill splitting functionality to automate the process in seconds.

Schedule happy hours

Save time by easily automating your TouchPoint till system to complete price changes for happy hours and time-sensitive promotions.

Add-on features

Fully customisable, you can add features and change program scripts to ensure TouchPoint works the way your business needs it to.

Product image buttons

Make it easy for all staff to quickly identify products on the till by using images to replace standard text.

Identity verification

Ensure loyalty cards are used by the right customer and reduce fraud with photo identity verification at the till.

Faster payments

With an integrated card reader, accept payments faster and with less mistakes, all while ensuring back-end reports are reconciled.

TouchPoint’s robust reliability has your back

Things don’t always go to plan in business, but with TouchPoint’s failsafe features, it’s got you covered. Even in unforeseen circumstances like your WiFi failing, you’ll still be able to make sales, float clerks, pay off tables, split bills, print orders to the kitchen, scan tickets and so much more; essentially, all the functionality you need from TouchPoint will remain.

  • Data is stored locally and backed-up when connections are restored. If the worst happens and power fails, your data is still safe; even the last transaction is stored securely.
  • Save time with TouchPoint’s intelligent automation
  • Reduce mistakes and save time by relying on TouchPoint to ask the right questions at the right time.
  • From prompting staff to up-sell items and notifying them of allergen alerts to age verification notices for door entry and restricted product sales, let your EPoS take the strain and make more time for providing incredible customer service.

Effective, customisable loyalty, as standard

With TouchPoint’s in-built features, it sets the standard for managing loyalty and discounts, with no extra cost. Customer details are integrated automatically so you truly know your customers and can easily view their spending habits. Increase the likelihood of repeat purchase by running promos and tailored point schemes alongside vouchers and gift cards your customers will love.

You can also use TouchPoint to build a purchase history for your customers and will manage their account balances, allowing you to  maximise sales and improve targeting. Combine the EPoS system with TouchLoyalty for further enhancements and to gain a host of extra features designed to boost trade even more.

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